Background
A prominent global retailer, operating over 25,000 stores worldwide, faced significant challenges in managing its supply chain operations. The need for real-time visibility of shipping trucks to retail stores was paramount to streamline their extensive distribution network.
THE CLIENT
Global Retail Chain
REGION
International
TYPE OF WORK
Supply Chain Management and Logistics
INDUSTRY
Retail
MAIN TECHNOLOGIES
Automation Units, Integrations, Decision Units, Workflows
Key Challenges
Ensuring real-time visibility of shipping trucks to efficiently manage deliveries across thousands of stores.
Reducing inventory losses by improving tracking and management of goods in transit.
Seamlessly integrating multiple supply chain applications including WMS-Catalyst, P44, Mastery, Blue Yonder, YMS, Spireon, Orbcomm, and One Network.
Streamlining operations to reduce overall supply chain costs without compromising service quality.
Work Process
The retailer utilized a complex array of applications to manage different facets of its supply chain. This included warehouse management systems, transportation management software, and real-time tracking solutions. The challenge was to integrate these disparate systems into a cohesive, efficient operation.
Solution
The retailer embarked on an ambitious project to overhaul its supply chain operations, focusing on:
- Advanced Integration: Implementing a robust platform to integrate all supply chain applications, providing a unified view of operations.
- Real-Time Visibility: Utilizing GPS and IoT technologies for real-time tracking of shipping trucks, ensuring timely and accurate delivery information.
- Inventory Optimization: Leveraging AI and analytics to predict inventory needs, reducing losses and ensuring optimal stock levels.
- Cost Reduction Strategies: Streamlining logistics and transportation processes to cut down on unnecessary expenses.
The company now has a solution to deploy changes to the existing process or develop new processes on a single platform regardless of the tools that are required to be integrated.
Outcome
Botprise’s Smartbots now spearhead various related processes as a digital agent that takes on security alerts and completes the tasks with improved and consistent responses regardless of the volume or frequency of these alerts. The IT staff are now able to focus on business-impacting operational issues thereby improving the overall security of the firm and time to resolve.
Optimization? Improvement? Automation?
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