Wi-Fi – User unable to access the wifi network
Check SSID configuration in Wireless controller
Wi-Fi – User unable to access the wifi network
Check SSID configuration in Wireless controller
Check SSID configuration in Wireless controller
Check SSID configuration in Wireless controller
Check resources, authorization, routing and security policy
1.Check if the resource is available on the network |
2. Check if user if authorised to access the resource |
3. If yes check the routing and security policy |
Check the origin and the destination of the traffic
1. Check the origin and the destination of the traffic like internal to external, internal to internal |
2. For alerts originated from internal to external or external to internal check spam database. |
3. If Ips are found in spam database report to application owner and take necessary action either to block or whitelist. |
Check with the concern team application owner if the denied traffic is legitimate
1. Check with the concern team application owner if the denied traffic is legitimate |
2. If not verify thye traffic origin and try to investigate the root cause |
Bot to resolve tickets related to Interface utilization
Bot to resolve tickets related to Interface utilization
Integrations:
Ticket resolution for high Disk utilization
Ticket resolution for high Disk utilization
Integrations:
Check Errors graphs and see if there is a trend in the errors - check interface logs, configuration, perform ping tests out that interface to the connected device
Perform alarm validation on NMS/EMS and the device. Check Errors graphs and see if there is a trend in the errors – check interface logs, configuration, perform ping tests out that interface to the connected device
Perform alarm validation on NMS/EMS and the device. Check Utilization graphs and see if there is high utilization - check logs , check netflow through the interface
Perform alarm validation on NMS/EMS and the device. Check Utilization graphs and see if there is high utilization – check logs
Check the connectivity to the remote device and verify config
1. Check the connectivity to the remote device |
2. Verify if it was working earlier |
3. Verify the config on the both ends |
Bot to resolve tickets related to Interface utilization
Bot to resolve tickets related to Interface utilization
Integrations:
Ticket resolution for high Disk utilization
Ticket resolution for high Disk utilization
Integrations:
Perform alarm validation on NMS/EMS and the device. Check Utilization graphs and see if there is high utilization - check logs , check netflow through the interface
Perform alarm validation on NMS/EMS and the device. Check Utilization graphs and see if there is high utilization – check logs
Perform alarm validation on NMS/EMS and the device. Check Utilization graphs and see if there is high utilization - check logs , check netflow through the interface
Perform alarm validation on NMS/EMS and the device. Check Utilization graphs and see if there is high utilization – check logs
Check utilization graphs and see if there is a trend in the utilization
Perform alarm validation on NMS/EMS and the device. Check utilization graphs and see if there is a trend in the utilization
Pull the daily logs compare it and send emails to DL daily basis based on change notification
Pull the daily logs compare it and send emails to DL daily basis based on change notification
Machines in a network are not getting IP adddress
Machines in a network are not getting IP address from DHCP server…lts say for a recently deployed site