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Perform alarm validation on NMS/EMS and the device. Check Utilization graphs and see if there is high utilization - check events and logs
Perform alarm validation on NMS/EMS and the device. Check Utilization graphs and see if there is high utilization – check events and logs
Perform alarm validation on NMS/EMS and the device. Check Utilization graphs and see if there is high utilization - check events and logs
Perform alarm validation on NMS/EMS and the device. Check Utilization graphs and see if there is high utilization – check events and logs
Perform alarm validation on NMS/EMS and the device. Check Utilization graphs and see if there is high utilization - check events and logs
Perform alarm validation on NMS/EMS and the device. Check Utilization graphs and see if there is high utilization – check events and logs
Go through walk through process to connect to DCO team to help you fix this issue.
Go through walk through process to connect to DCO team to help you fix this issue.
Go through walk through process to connec to DCO (DataCenter Operations Team) team to fix this issue for you.
Go through walk through process to connec to DCO (DataCenter Operations Team) team to fix this issue for you.
Check the Server Status- PING, Remote to server through MSSTSC ...
Check the Server Status – 1) PING server IP address, 2) Remote to Server through “MSTSC” or Putty – if no luck, Login to vCenter Server to check the Status of VM Server, call customer to reboot the VM Server. IF this is Physical Machine raise SR ticket to DCO team to HOT reboot the Server. Go through the “Walk through procedure”. Update the details in ticket
Add more space to D: or E: disk partitions
Remote login to Server, check how much free space % available on D: and E: disk partitions, if free space available “Extend” space to relevant disk drives else make a request to Storage team to “ADD” LUN space from Shared Storage.
Remote to Server, Run through clean-up process through microsoft cleanmgr.exe tool
Remote to Server, Run through clean-up process through microsoft cleanmgr.exe tool, delete %TEMP% files, delete the files/folders in “Recycle bin”. – before deleting files/folders confirm with customer
Check the connectivity to the remote device and verify config
| 1. Check the connectivity to the remote device |
| 2. Verify if it was working earlier |
| 3. Verify the config on the both ends |
Bot to resolve tickets related to Interface utilization
Bot to resolve tickets related to Interface utilization
Integrations: 
Ticket resolution for high Disk utilization
Ticket resolution for high Disk utilization
Integrations:
Perform alarm validation on NMS/EMS and the device. Check Utilization graphs and see if there is high utilization - check logs , check netflow through the interface
Perform alarm validation on NMS/EMS and the device. Check Utilization graphs and see if there is high utilization – check logs
Perform alarm validation on NMS/EMS and the device. Check Utilization graphs and see if there is high utilization - check logs , check netflow through the interface
Perform alarm validation on NMS/EMS and the device. Check Utilization graphs and see if there is high utilization – check logs
Check utilization graphs and see if there is a trend in the utilization
Perform alarm validation on NMS/EMS and the device. Check utilization graphs and see if there is a trend in the utilization
Pull the daily logs compare it and send emails to DL daily basis based on change notification
Pull the daily logs compare it and send emails to DL daily basis based on change notification
Machines in a network are not getting IP adddress
Machines in a network are not getting IP address from DHCP server…lts say for a recently deployed site
