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Login to DNS Server as Domain Administrator or enterprise administrator and add the new Host "A" records as per request in ticket
Login to DNS Server as Domain Administrator or enterprise administrator and add the new Host “A” records as per request in ticket
Go through walk through process to reset the Passwords for Group
Go through walk through process to reset the Passwords for Group
Fixes VM Server reboots very frequently
a) C: drive file system is Full above the threshold limit can reboot the VM, cleanup space through generic process 1) check if VM is at low resource like RAM, CPU and Disk allotment, 2) Disable any scheduled Task 3) Backup job running with snapshot creation, stop backup job if any and delete the snapshots. 4) disable memory balloning to reclaim Memory.
Check the network connectivity or network adapter connectivity for the VM on vCenter. Align the VM to correct VLAN.
Check the network connectivity or network adapter connectivity for the VM on vCenter. Align the VM to correct VLAN.
Rebuild the VM or Server through a Backup Job file
Rebuild the VM or Server through a Backup Job file
Try RDP access, PINGto device. If VM server login through vCenter ...
Try RDP access, if no luck, PING to device check if device is pingable. If this is VM server, login through vCenter and reboot the VM Server. If this is Physical device, reachout to DCO team to raise ticket to HOT Reboot the device server.
Reablement of the impacted service
Reablement of the impacted service
If the monitored service is down - look for the reason why the service went down, are there known patterns, what is the current status of the service and record time.
If the monitored service is down – look for the reason why the service went down, are there known patterns, what is the current status of the service and record time.
Check the connectivity to the remote device and verify config
| 1. Check the connectivity to the remote device |
| 2. Verify if it was working earlier |
| 3. Verify the config on the both ends |
Bot to resolve tickets related to Interface utilization
Bot to resolve tickets related to Interface utilization
Integrations: 
Ticket resolution for high Disk utilization
Ticket resolution for high Disk utilization
Integrations:
Perform alarm validation on NMS/EMS and the device. Check Utilization graphs and see if there is high utilization - check logs , check netflow through the interface
Perform alarm validation on NMS/EMS and the device. Check Utilization graphs and see if there is high utilization – check logs
Perform alarm validation on NMS/EMS and the device. Check Utilization graphs and see if there is high utilization - check logs , check netflow through the interface
Perform alarm validation on NMS/EMS and the device. Check Utilization graphs and see if there is high utilization – check logs
Check utilization graphs and see if there is a trend in the utilization
Perform alarm validation on NMS/EMS and the device. Check utilization graphs and see if there is a trend in the utilization
Pull the daily logs compare it and send emails to DL daily basis based on change notification
Pull the daily logs compare it and send emails to DL daily basis based on change notification
Machines in a network are not getting IP adddress
Machines in a network are not getting IP address from DHCP server…lts say for a recently deployed site
