NETWORK – Router smart licensing issues
Check router license status, logs, Check license status on the Cisco software portal
NETWORK – QoS drops
Check device logs, Qos Configuration
NETWORK – Interface protocol down
Check interface logs, device logs, perform ping tests out that interface to the connected device
NETWORK – Interface flapping
Perform alarm validation on NMS/EMS and the device. Check interface logs, device logs, perform ping tests out that interface to the connected device
NETWORK – Interface drops inbound
Perform alarm validation on NMS/EMS and the device...
NETWORK -Interface drops outbound
Check drop graphs and see if there is a trend in the drops- check interface logs, configuration, perform ping tests out that interface to the connected device
NETWORK -EIGRP Neighbor down
Perform ping tests to see if the neighbor is reachable. Record the findings from the routing table, device logs
NETWORK -OSPF Neighbor down
Perform ping tests to see if the neighbor is reachable. Record the findings from the routing table, device logs